Free trials and introductory discounts

SaaS companies use free trials, free months and introductory discounts to win customers, and the accounting depends on when the contract starts and what the customer has committed to. The same headline offer, three months free, can lead to revenue that follows the invoices or revenue that is spread across the year. This guide explains when a free trial is part of a contract, works through a committed deal with free months, and covers monthly plans, renewal discounts, freemium models and money-back guarantees.

By Awais Jameel, Chartered Accountant. Reviewed by Muhammad Bilal, Chartered Accountant. 4 minute read.

Short answer

Free trials offered before a customer signs up create no contract under IFRS 15, so there is no revenue and the costs are expensed as incurred. Free months inside a committed contract are different: the total price for the committed term is recognised evenly over all the months, including the free ones, with a contract asset at first. On a monthly plan the customer can cancel at any time, so an introductory discount is usually reflected as billed, although the right to keep the discounted price for later months can be a material right. Discounts on renewals or future purchases that the customer would not otherwise get are material rights, and part of the price is deferred to them. In this guide's example, a 12-month commitment with 3 free months and 9 months at US$ 100 is recognised at 75 a month.

At a glance

Trial before sign-up
No contract, no revenue
Free months in a commitment
Price spread over all months
Monthly plan
Revenue generally as billed
Discounts on future purchases
May be a material right
Freemium users
No contract, costs expensed
Money-back guarantee
Variable consideration
Free trials and introductory discountsTrial before sign-up: No contract, no revenue; Free months in a commitment: Price spread over all months; Monthly plan: Revenue generally as billed; Discounts on future purchases: May be a material right; Freemium users: No contract, costs expensed; Money-back guarantee: Variable consideration.KEY FACTS AT A GLANCEFree trials and introductory discountsTrial before sign-upNo contract, no revenueFree months in a commitmentPrice spread over allmonthsMonthly planRevenue generally asbilledDiscounts on future purchasesMay be a material rightFreemium usersNo contract, costsexpensedMoney-back guaranteeVariable considerationTax BakersFree trials and introductory discountsTrial before sign-up: No contract, no revenue; Free months in a commitment: Price spread over all months; Monthly plan: Revenue generally as billed; Discounts on future purchases: May be a material right; Freemium users: No contract, costs expensed; Money-back guarantee: Variable consideration.KEY FACTS AT A GLANCEFree trials and introductorydiscountsTrial before sign-upNo contract, no revenueFree months in a commitmentPrice spread over all monthsMonthly planRevenue generally as billedDiscounts on future purchasesMay be a material rightFreemium usersNo contract, costs expensedMoney-back guaranteeVariable considerationTax Bakers
Key facts at a glance, as set out in this guide.

When are free trials part of a contract?

IFRS 15 applies only once there is a contract with commercial substance, in which both parties are committed and the customer will pay. A trial that the user can walk away from without paying is not a contract, so free trials create no revenue, and the costs of hosting and supporting trial users are expensed as incurred, usually as marketing. When the user converts to a paid plan, the contract starts; the trial period does not create revenue after the event. If, instead, the customer signs a paid commitment at the start and the first months happen to be free, the free months are part of the contract. Costs of running trials are generally not capitalised as costs to fulfil a contract, because they are not tied to a specific contract.

How are free months in a committed contract recognised?

A customer signs a non-cancellable 12-month subscription on 1 January: the first 3 months are free, then it pays US$ 100 a month for 9 months. The transaction price is 900 for a year of access delivered evenly, so revenue is 75 a month, including the free months.

Billed and recognised each quarter (US$)Billed and recognised each quarter (US$)0225Quarter 1300225Quarter 2300225Quarter 3300225Quarter 4BilledRevenue
Free months in a committed contract still earn revenue.
US$BilledRevenueContract asset at quarter end
Quarter 10225225
Quarter 2300225150
Quarter 330022575
Quarter 43002250
Total900900

The contract asset of 225 at the end of the first quarter is the revenue earned but not yet billed; it unwinds by 75 a quarter as billing runs above revenue. If the customer can cancel without penalty until the end of the free months, those months work like a trial: no enforceable contract exists until the paid commitment starts, and the 900 is recognised over the 9 paid months. The same analysis applies to price ramps in multi-year deals.

How are introductory discounts on monthly plans treated?

On a monthly plan that the customer can cancel at any time, each month is in effect a separate contract, so revenue generally follows billing: an offer of half price for three months gives revenue of half the normal fee in those months. Strictly, the right to keep the introductory price for months two and three is a discount the customer obtains only by signing up in month one, so it can be a material right, and part of month one's fee would be deferred to the later discounted months. Most companies find the effect immaterial for short offers, but long or deep introductory discounts need the analysis. See performance obligations.

When is a discount on future purchases a material right?

A customer pays US$ 1,200 for an annual plan and receives an option to renew next year at 40% off, a discount the company does not give to other customers. The company expects 60% of such customers to renew. The stand-alone selling price of the option is the discount of 480 multiplied by the 60% likelihood: 288.

US$Stand-alone selling priceAllocated priceRecognised
Year 1 subscription1,200968Evenly over year 1
Renewal discount option288232On renewal, or when the option lapses
Total1,4881,200

If the customer renews, the 232 deferred is recognised over year 2 with the renewal fee. IFRS 15 also offers a practical alternative for renewals of similar services: allocate the price to the renewal services expected to be provided. A discount that any new customer could get without the first contract is not a material right, but simply a marketing offer.

How are freemium models treated?

Users of a free tier who pay nothing have no contract with the company, so hosting them is an expense. A paid plan that gives the paying customer's own non-paying users access is part of that paid contract. A promise to paying customers of future features at no extra charge can be a performance obligation if it is specific, so companies take care with roadmap commitments in sales contracts.

What about money-back guarantees?

A right to cancel within 30 days for a full refund makes part of the consideration variable. Revenue is still recognised as the service is provided, but only for the amount the company expects to keep, with a refund liability for expected refunds based on experience. See variable consideration.

How does US GAAP differ?

ASC 606 gives the same answers on trials, free months, termination rights and material rights. App store trials and subscriptions follow the same rules; see app store revenue, SaaS revenue recognition and SaaS accounting.

Need help applying the standards?

Our Chartered Accountants help finance teams and students apply IFRS and US GAAP to real transactions.

Questions people ask

Do free trials create revenue under IFRS 15?

No. A trial the user can leave without paying is not a contract, so there is no revenue and the costs are expensed.

How are free months in a 12-month contract recognised?

The total price for the committed term is recognised evenly over all twelve months, with a contract asset while revenue exceeds billing.

Are introductory discounts on monthly plans deferred?

Usually not; revenue follows billing, although a right to keep a deep or long discount can be a material right.

When is a renewal discount a material right?

When it gives a discount the customer would not get without the original contract, such as one not offered to other customers.

Sources

Every fee, date and rule on this page was taken from these official and primary sources.

  1. IFRS Foundation: IFRS 15 Revenue from Contracts with Customers
  2. FASB Accounting Standards Codification: Topic 606, Revenue from Contracts with Customers
  3. Financial Accounting Standards Board: Revenue recognition

Rules and fees change. If you are reading this long after October 8, 2026, confirm the figures with the source before you rely on them.

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This guide is general information. It is not tax or legal advice for your situation.