The two tests
- Capable of being distinct. The customer can benefit from the good or service on its own or together with resources it can readily obtain. Goods the company regularly sells separately usually pass.
- Distinct within the context of the contract. The promise is separately identifiable from the other promises. It fails when the company is really promising a combined output to which the individual items are inputs.
When should promises be combined?
IFRS 15 lists three factors that indicate promises are not separately identifiable:
- The company provides a significant service of integrating the goods or services into a combined output, such as building a factory from materials and labour.
- One promise significantly modifies or customises another, such as tailoring software heavily for the customer.
- The goods or services are highly interdependent or interrelated, so that each significantly affects the others.
An example: software, installation and support
| Promise | Scenario A: standard installation | Scenario B: heavy customisation |
|---|---|---|
| Software licence | Separate obligation | Combined with installation |
| Installation | Separate obligation: other firms could install it | Combined: it significantly modifies the software |
| Two years of support and updates | Separate obligation | Separate obligation |
| Number of obligations | 3 | 2 |
In scenario B the licence and installation become one obligation, usually satisfied as the customised system is delivered, so less revenue is recognised up front. For when a separate licence earns its revenue, see licences of intellectual property.
What is the series rule?
A series of distinct goods or services that are substantially the same and transfer to the customer in the same pattern is treated as a single performance obligation. Daily cleaning, monthly payroll processing and hosting services are common examples. This simplifies accounting without changing the overall pattern of revenue.
Are warranties performance obligations?
It depends on the type. An assurance-type warranty, which only promises that the product works as agreed, is not a separate obligation; the expected cost is a provision under IAS 37. A service-type warranty, which gives the customer something more, such as an extended period or extra services, is a separate performance obligation and receives part of the price. A warranty the customer can buy separately is always service-type.
What about options for future purchases?
An option to buy more goods at a discount is a separate obligation if it gives the customer a material right it would not get without the contract, such as loyalty points. Part of the price is allocated to the option and recognised when the option is used or expires.
What do performance obligations look like by industry?
| Industry | Typical performance obligations | Common judgement |
|---|---|---|
| Telecom | Handset; network service | Whether installation or activation is a separate promise |
| Software and SaaS | Licence or hosted access; implementation; support | Whether implementation significantly modifies the software |
| Construction | Usually one: the finished building | Whether design and build are one integrated output |
| Retail | Goods; loyalty points; extended warranties | Whether points are a material right |
| Manufacturing | Equipment; installation; spare parts | Whether installation is complex enough to combine |
Where to go next
If another party provides some of the goods or services, decide whether you are principal or agent for them. Once the obligations are identified, the price is allocated to them: see allocating the transaction price. For the full sequence, read the five-step model.
Need help applying the standards?
Our Chartered Accountants help finance teams and students apply IFRS and US GAAP to real transactions.
Questions people ask
What is a performance obligation?
A promise in a contract to transfer a distinct good or service, or a series of substantially the same services, to the customer.
When is a good or service distinct?
When the customer can benefit from it on its own or with readily available resources, and it is separately identifiable from the other promises.
Is a warranty a performance obligation?
Only a service-type warranty. An assurance-type warranty is accounted for as a provision.
Are loyalty points a performance obligation?
Yes, when they give the customer a material right; part of the price is allocated to them.
Sources
Every fee, date and rule on this page was taken from these official and primary sources.
Rules and fees change. If you are reading this long after October 4, 2026, confirm the figures with the source before you rely on them.
Related guides
More in IFRS 15
This guide is general information. It is not tax or legal advice for your situation.